Agents Don't Sleep and Neither Does Your Product Now

Aditya Lahiri
CTO & Co-Founder @ OpenFunnel
I got a production alert at 3am last week.
Not a bug. Not an outage. An agent doing its job too well.
At OpenFunnel, our customers' agents have figured out how to prompt our system efficiently. Agents don't pace themselves. They don't take breaks. They don't wait for business hours to escalate.
Rate limits. Cool-off periods. Agents don't clock out. The best human power user still sleeps. Agents don't.
Building for them means accepting that your product has no off switch.





