Modern b2b companies looking to optimize their NRR and have more than 5 support reps
Companies actively hiring into retention, expansion, and revenue operations roles, a reliable indicator that NRR is a named strategic priority. Each company below has demonstrated this intent through recent hiring activity that explicitly references Net Revenue Retention, renewal motions, or expansion metrics.
1. Awardco
Website: https://www.awardco.com
LinkedIn: https://www.linkedin.com/company/awardco
Employees: 636
Funding Stage: Series B
Location: United States
Industries: Business Services; Software; B2B; Employee Benefits; Human Resources; SaaS
What does Awardco do?
Awardco is an employee recognition and rewards platform that builds culture, incentivizes performance, and powers engagement strategies. It positions itself as the leader in employee recognition with the largest reward network in the world.
What SaaS metrics is Awardco tracking through its Revenue Operations hire?
Their Revenue Operations role requires ACV, ARR, GRR, and NRR as the key metrics the role will oversee, grouped under a SaaS Metrics Oversight responsibility to monitor and report on core SaaS health indicators.
How Is Awardco Building Operational Infrastructure to Protect SaaS Revenue?
Awardco is hiring a Director of Revenue Operations with requirements around ACV, ARR, GRR, and NRR, with a SaaS Metrics Oversight responsibility to monitor and report on core SaaS health indicators. This signals they are formalizing the internal capability to track and improve retention economics across their recognition platform.
Who to Talk to at Awardco
These contacts span engineering, business intelligence, and operations functions, roles closest to the SaaS metrics infrastructure and tooling decisions tied to the Revenue Operations hire.
People
Coleman Shuldberg: https://www.linkedin.com/in/coleman-shuldberg
Christopher McClain: https://www.linkedin.com/in/christopher-mcclain
Sadie Greer: https://www.linkedin.com/in/sadie-greer-548b5b220
Tyler Higbee: https://www.linkedin.com/in/tyler-higbee
Kwankyu Ko: https://www.linkedin.com/in/kwankyu-ko
Adam Christiansen: https://www.linkedin.com/in/adam-christiansen-243b43a9
Chris Roberts: https://www.linkedin.com/in/chris-roberts-b0752b15b
Jordan Sanvictores: https://www.linkedin.com/in/sanvictores
Jay Jensen: https://www.linkedin.com/in/jay-jensen-215118116
Julian Brown: https://www.linkedin.com/in/julian-brown-813b5691
Jacob Swenson: https://www.linkedin.com/in/jacobsswenson
Jared Devenport: https://www.linkedin.com/in/jared-devenport-byucs2024
Scott Osburn, CPA: https://www.linkedin.com/in/scott-osburn-cpa-205165b
Brandon Wood: https://www.linkedin.com/in/brandon-wood-4770a616b
Joseph Draschil: https://www.linkedin.com/in/jdraschil
Chad Hamilton: https://www.linkedin.com/in/chadhamiltonmhr
Riley Preator: https://www.linkedin.com/in/riley-preator
Kade Martin: https://www.linkedin.com/in/kademartin
Nicholas B. Gubler: https://www.linkedin.com/in/nicholas-b-gubler-ms-2a27b09b
Adam Meadows: https://www.linkedin.com/in/adameadows
Emily Royal Reid: https://www.linkedin.com/in/emily-royal-reid
Tessa Johnson: https://www.linkedin.com/in/tessjohnson
Casey Jones: https://www.linkedin.com/in/john-casey-jones
Steve Sonnenberg: https://www.linkedin.com/in/stevesonnenberg
Stanton Anthony: https://www.linkedin.com/in/stanton-anthony
Adam Ryan: https://www.linkedin.com/in/adam-ryan-08a71130b
Tyler T. R.: https://www.linkedin.com/in/tylertrasmussen
Jarrod Ribble: https://www.linkedin.com/in/jarrod-ribble-149a7b3
Caroline Erickson: https://www.linkedin.com/in/caroline-erickson-a1500754
AnnaMarie Miller: https://www.linkedin.com/in/annamarie-miller-81b519154
Dallin McEwen: https://www.linkedin.com/in/dallinmcewen
Britt'e Berger: https://www.linkedin.com/in/britt-e-berger-a7b66b178
Steve Czarnocki: https://www.linkedin.com/in/steve-czarnocki-3b81a579
Mark Gordon MBA: https://www.linkedin.com/in/mark-gordon-mba-41a68494
Kevin Labrum: https://www.linkedin.com/in/kevin-labrum
Jake Webster: https://www.linkedin.com/in/jakewebmarketer
Joshua Wilsher: https://www.linkedin.com/in/jwilsher
Dakota Nixon: https://www.linkedin.com/in/dakota-nixon-19b556190
Nicole Curtis: https://www.linkedin.com/in/nicole-curtis-362a9617a
Cameron Zollinger: https://www.linkedin.com/in/z011y
Chantale Callingham MBA, PMP: https://www.linkedin.com/in/chantale-callingham-mba-pmp-34718258
Michael Lee: https://www.linkedin.com/in/michaellee22
Josh Lindsay: https://www.linkedin.com/in/joshlindsay1
Kay Rawson: https://www.linkedin.com/in/kay-rawson
Jeffrey Gomez: https://www.linkedin.com/in/goodgomez
Kenneth K.C. Bell: https://www.linkedin.com/in/kennethcbell
Stephen Lenker: https://www.linkedin.com/in/stephen-lenker
Alexis Cook: https://www.linkedin.com/in/alexis-cook-a511631bb
Michael Richins: https://www.linkedin.com/in/michael-richins
Daniel Jorgensen: https://www.linkedin.com/in/dan-jorgensen-407ab97b
James Stewart: https://www.linkedin.com/in/james-stewart-2150b452
Dallin Breen: https://www.linkedin.com/in/dallin-breen
Courtney Fredrickson: https://www.linkedin.com/in/courtney-fredrickson
Noah Kumpf: https://www.linkedin.com/in/noah-kumpf
Callie Hall: https://www.linkedin.com/in/callie-hall
Kolton Atwood: https://www.linkedin.com/in/kolton-atwood-a80264122
Manuel Espinoza: https://www.linkedin.com/in/manuelwebdev
Justin Taysom: https://www.linkedin.com/in/marketing
Kirsten Manley: https://www.linkedin.com/in/kirsten-manley-webdev
Mitch Jergensen: https://www.linkedin.com/in/mitch-jergensen-7371aa46
Matthew Hyde: https://www.linkedin.com/in/mhyde98
David Schultz: https://www.linkedin.com/in/david-schultz-6367077
Hannah Romney: https://www.linkedin.com/in/hannah-romney-66284a149
Brett Bertola: https://www.linkedin.com/in/brettbertola
Keith Penrod: https://www.linkedin.com/in/keithpenrod
Scott Sutherland: https://www.linkedin.com/in/scott-r-sutherland
Sine Bentley: https://www.linkedin.com/in/sinebentley
Adam O'Brien: https://www.linkedin.com/in/asobrien
Matt Bodily: https://www.linkedin.com/in/matthewbodily
Linden Urbas: https://www.linkedin.com/in/lindenhoughtby
Jeremy Beutler: https://www.linkedin.com/in/jeremy-beutler
Ashtyn Garrett: https://www.linkedin.com/in/ashtyn-garrett
Dallin Lee: https://www.linkedin.com/in/dallinlee
Rob Nash: https://www.linkedin.com/in/robn25
UE Shen: https://www.linkedin.com/in/ue-shen-10b61247
Sarah Turek: https://www.linkedin.com/in/sarahnturek
Marley Dayley: https://www.linkedin.com/in/marley-dayley-b63b3b135
Danny Bladh: https://www.linkedin.com/in/danielbladh
Todd Seastrand, MBA: https://www.linkedin.com/in/toddseastrand
Samuel Haymond: https://www.linkedin.com/in/samuel-haymond-4a34aa125
Stacey Preator: https://www.linkedin.com/in/staceypreator
Mike Sonnenberg: https://www.linkedin.com/in/mike-sonnenberg-b5a480125
Henry Miller: https://www.linkedin.com/in/henry-miller08
Brianne Hansen: https://www.linkedin.com/in/briannelhansen
Sean Peterson: https://www.linkedin.com/in/seanbradypeterson
Dave Christison: https://www.linkedin.com/in/dave-christison-507bb84b
Jeremy Lucas: https://www.linkedin.com/in/jeremy-lucas-a8691543
Michelle Rodabough: https://www.linkedin.com/in/michelle-rodabough
Robert Jensen: https://www.linkedin.com/in/rnjensen
Nathan Baker: https://www.linkedin.com/in/nathan-baker-
Christopher Nash: https://www.linkedin.com/in/christopher-nash24
Ashlyn Ririe: https://www.linkedin.com/in/ashlynririe
Krista P.: https://www.linkedin.com/in/krista-parkinson
James Rees: https://www.linkedin.com/in/james-rees-7581a21a
Rylan Dunning: https://www.linkedin.com/in/rylan-dunning
Luke Woods: https://www.linkedin.com/in/lukewoodstech
Kajsia Anderson: https://www.linkedin.com/in/kajsiaanderson
Matilynn Bird: https://www.linkedin.com/in/matilynnbird
Emery Warr: https://www.linkedin.com/in/emerywarr
Landon Johnson: https://www.linkedin.com/in/landoncjohnson
Kaylee H.: https://www.linkedin.com/in/kaylee-hallett
Kyle Baugh: https://www.linkedin.com/in/kyle-baugh
James Goodman: https://www.linkedin.com/in/james-t-ggoodman
John Nettleton: https://www.linkedin.com/in/john-nettleton
Corbin Gollaher: https://www.linkedin.com/in/corbin-gollaher
Ari Jensen: https://www.linkedin.com/in/ari-jensen-a5b91331b
Joshua Esplin: https://www.linkedin.com/in/joshuaesplin
Dillon Winspear: https://www.linkedin.com/in/dillonwinspear
Jake Anderson: https://www.linkedin.com/in/jake94a
Tanner Runia: https://www.linkedin.com/in/tanner-runia-7265a747
Natalie McKenzie (Daelemans): https://www.linkedin.com/in/natalie-daelemans
Jacob Ballard: https://www.linkedin.com/in/jacob-ballard-9a233b206
Kyle Coulon: https://www.linkedin.com/in/kyle-coulon
Jeremy Jensen: https://www.linkedin.com/in/jeremy-jensen-004324176
Kristin Smith: https://www.linkedin.com/in/kristingodoy
Chris Christiansen: https://www.linkedin.com/in/chris-m-christiansen
Brandon Orme: https://www.linkedin.com/in/brandonjorme
Grant Alston: https://www.linkedin.com/in/grant-alston-3b4642231
Collin Tungate: https://www.linkedin.com/in/collin-tungate-269336b8
Jonny S.: https://www.linkedin.com/in/jonnyspach
Dylan Collie: https://www.linkedin.com/in/dylan-collie-a23907170
Jonathan Nilson: https://www.linkedin.com/in/jonnilson
Mary Rains: https://www.linkedin.com/in/mary-rains-67797a122
Samuel Sharp Carmack: https://www.linkedin.com/in/samuel-sharp-carmack-2b349592
Briana Valencia: https://www.linkedin.com/in/brianavalencia-ut23
Tylyn Hansen: https://www.linkedin.com/in/tylyn-hansen-b0380b132
Daxton Budge: https://www.linkedin.com/in/daxton-budge
Corey Devenport: https://www.linkedin.com/in/coreydev
Austin Hekking: https://www.linkedin.com/in/austin-hekking-b18059215
Justin Salas: https://www.linkedin.com/in/justin-salas
Brandon Gill: https://www.linkedin.com/in/brandon-gill-
Sam Norton: https://www.linkedin.com/in/sam-norton
Collin Hansen: https://www.linkedin.com/in/chansen6
Nate Ensign: https://www.linkedin.com/in/nate-ensign-385a94196
Cameron Faust: https://www.linkedin.com/in/cameron-faust
Trace Hale: https://www.linkedin.com/in/tracehale24
Amy Poll Butler: https://www.linkedin.com/in/amy-poll-butler-b13b5291
Kade Ashby: https://www.linkedin.com/in/kadeashby
Jordan Mack: https://www.linkedin.com/in/jordan-mack808
Skyler G.: https://www.linkedin.com/in/skyler-gailey
Steven Turek: https://www.linkedin.com/in/smturek
Joel Wilson: https://www.linkedin.com/in/joeljwilson
Cristian Ixcamey Castillo: https://www.linkedin.com/in/cixcamey
Maxwell Kofford: https://www.linkedin.com/in/maxwell-kofford
Isaiah B.: https://www.linkedin.com/in/isaiah-b-032a5613a
Lance Meurs: https://www.linkedin.com/in/lance-meurs
Jake Hayward: https://www.linkedin.com/in/jakehayward125
Josh Rathke: https://www.linkedin.com/in/josh-rathke
Michael Thurman, MBA: https://www.linkedin.com/in/michael-thurman
Mark Youngquist: https://www.linkedin.com/in/mryoungquist
Parker Pixton: https://www.linkedin.com/in/parkerpixton
Lukas Erekson: https://www.linkedin.com/in/lukase
MacKay Killian: https://www.linkedin.com/in/mackaykillian
Abbas Moosavi: https://www.linkedin.com/in/amoosavi
Mallory Keith Wixom, MPA: https://www.linkedin.com/in/malkeithwix
Justin Saunders: https://www.linkedin.com/in/justinlsaunders
Lindsay Witt, MBA: https://www.linkedin.com/in/lindsayawitt
Seth Duffin: https://www.linkedin.com/in/sethduffin
Laura Hovey: https://www.linkedin.com/in/laura-hovey-30904671
Janae Telford: https://www.linkedin.com/in/janaetelford
Kimberly McKeen: https://www.linkedin.com/in/kimberly-mckeen
Sam McKay: https://www.linkedin.com/in/sam-mckay-91747559
Michael Brannen: https://www.linkedin.com/in/michaelabrannen
Max Orton: https://www.linkedin.com/in/maxorton
Janel G.: https://www.linkedin.com/in/janelgrimmett
Erik Manley: https://www.linkedin.com/in/erik-manley-a4357351
Josh Flores: https://www.linkedin.com/in/josh-flores-95521979
Brian McDaniel: https://www.linkedin.com/in/bdmcd
Jesse Clark: https://www.linkedin.com/in/jesse-clark-wins
Cole Finlayson: https://www.linkedin.com/in/cole-finlayson
Anna Hafen Nixon: https://www.linkedin.com/in/annahafen
2. Demandbase, Inc.
Website: https://www.demandbase.com
LinkedIn: https://www.linkedin.com/company/89759
Employees: 750
Funding Stage: Series H
Location: USA
Industries: Advertising Services
What does Demandbase do?
Demandbase is a pipeline AI platform that empowers GTM teams to automate growth at scale. It gives B2B enterprises a unified view of data, insights, actions, and outcomes to align account-based GTM strategies and consolidate their tech stacks.
What is the mandate of the Customer Success role Demandbase is hiring for?
The CSM II role is focused on growing, supporting, and renewing customer adoption, identifying expansion opportunities, and driving expansion through upsell and cross-sell motions, all framed as direct levers for Net Revenue Retention.
How Is Demandbase Operationalizing Expansion and Renewal to Improve NRR?
Demandbase is hiring a Customer Success Manager II scoped to grow, support, and renew customer adoption with responsibilities to identify and support expansion opportunities and qualifications around driving expansion through upsell and cross-sell motions, all directly tied to NRR optimization.
Who to Talk to at Demandbase, Inc.
Contacts at Demandbase include product, design, and sales roles, functions that influence post-sale product experience and expansion motions tied to the renewal and upsell mandate.
People
Shilpa Chidambaram: https://www.linkedin.com/in/shilpa-chidambaram
Vahbiz Cooper: https://www.linkedin.com/in/vahbizcooper
Holly Kerr: https://www.linkedin.com/in/holly-kerr-0319
Janelle Pierini: https://www.linkedin.com/in/janellepierini
Kelly Hopping: https://www.linkedin.com/in/kellyhopping
Jeff NeSmith: https://www.linkedin.com/in/jeff-nesmith-7a801414
Amy Martin: https://www.linkedin.com/in/amygmartin
Jason Muldoon: https://www.linkedin.com/in/jasonmuldoon
Ayush Gupta: https://www.linkedin.com/in/ayush15gupta
Ranjol Mounika: https://www.linkedin.com/in/ranjol-mounika
Heather Schneewind: https://www.linkedin.com/in/heatherschneewind
Siddhartha Reddem: https://www.linkedin.com/in/reddemsiddhartha
Andrii Khrupalyk: https://www.linkedin.com/in/andrii-khrupalyk-635262b5
UDAYAN MISHRA: https://www.linkedin.com/in/udayan-mishra1998
Jennifer Perez: https://www.linkedin.com/in/jlperez
Avni N.: https://www.linkedin.com/in/avninargwani
Soren Flexner: https://www.linkedin.com/in/soren-flexner-5772b56
Divya Makkar: https://www.linkedin.com/in/divya-makkar-65370949
Chad Holdorf: https://www.linkedin.com/in/chadholdorf
Stella Wei: https://www.linkedin.com/in/stella-wei-b234b11bb
Christopher Amabile: https://www.linkedin.com/in/christopher-amabile-a0262421
Lydia Amato (Anastasi): https://www.linkedin.com/in/lydia-anastasi
Uday Challa: https://www.linkedin.com/in/udaychalla
Somesh Jaimini: https://www.linkedin.com/in/someshjaimini
Bill Cao: https://www.linkedin.com/in/billcao
A.Khabeer Aijaz: https://www.linkedin.com/in/a-khabeer-aijaz-29066b1b
Patrick Finegan: https://www.linkedin.com/in/patrick-finegan-777762360
Raksha Modi: https://www.linkedin.com/in/raksha-modi-6b008279
Jett T.: https://www.linkedin.com/in/jett-tang
Marc Perramond: https://www.linkedin.com/in/perramond
Adam Pemberton: https://www.linkedin.com/in/adam-pemberton22
Gautam Seth: https://www.linkedin.com/in/gs-profound-business-services
Genelle Kunst: https://www.linkedin.com/in/genellekunst
Kate Ambrose: https://www.linkedin.com/in/kateambrose
KUMAR NISHANT: https://www.linkedin.com/in/kumar-nishant-51954a67
Britta S.: https://www.linkedin.com/in/brittaspilde
Stephanie Patino: https://www.linkedin.com/in/stephaniepatino
Suryansh Chaudhary: https://www.linkedin.com/in/suryansh-chaudhary-2ba888217
Jack Wildt: https://www.linkedin.com/in/jack-wildt
Megan Maskill: https://www.linkedin.com/in/meganmaskill
Khaja Khadeerullah Shaik: https://www.linkedin.com/in/khadeer369
Kristen Hanley: https://www.linkedin.com/in/kristen-hanley-0b0571110
Austen Pierce-Roberts: https://www.linkedin.com/in/austenlaneroberts
Mithilesh Trivedi: https://www.linkedin.com/in/mithileshtrivedi
Roman Klabal: https://www.linkedin.com/in/roman-klabal
Karuna Kumar Yatam: https://www.linkedin.com/in/karunn
Steven Hills: https://www.linkedin.com/in/stevenahills
Deepti Gelli: https://www.linkedin.com/in/deepti-gelli-546a3b2
Vishwas Kumar: https://www.linkedin.com/in/vishwas-kumar1
Stephenie Springer: https://www.linkedin.com/in/stepheniespringer
Melody Peng: https://www.linkedin.com/in/melodypeng
Denis Minich: https://www.linkedin.com/in/denis-minich-b0245b13b
Gordon Anderson: https://www.linkedin.com/in/gordonanderson
Manindra Mandavilli: https://www.linkedin.com/in/manindra-mandavilli
Allison Monaco: https://www.linkedin.com/in/allison-monaco-32181724
Luke Burgoyne: https://www.linkedin.com/in/luke-burgoyne-aa9069135
Nikhil Khan PA: https://www.linkedin.com/in/nikhil-khan-pa-73774646
Sandesh de Silva: https://www.linkedin.com/in/sandeshdesilva
Adithya Boyanapalli: https://www.linkedin.com/in/adithya-boyanapalli-2b7b7452
Sushma Saripalli: https://www.linkedin.com/in/sushma-saripalli
Prashant Kumar: https://www.linkedin.com/in/prashant-kumar-674b9b201
Elizabeth Korovskiy: https://www.linkedin.com/in/elizlalala
Aaron White: https://www.linkedin.com/in/aaron-white-ba882a9b
Mokshith Sai: https://www.linkedin.com/in/mokshithsai18
Debbie (Jiayi) Han: https://www.linkedin.com/in/jiayihan
Anadi Tiwari: https://www.linkedin.com/in/anaditiwari24
Rachel Truair: https://www.linkedin.com/in/racheltruair
Mandy Hummel: https://www.linkedin.com/in/mandyhummel
Shaik Yasmeen: https://www.linkedin.com/in/yasmeens
Sai Sandeep Erram: https://www.linkedin.com/in/sai-sandeep-erram-376bb573
Graham Grome: https://www.linkedin.com/in/graham-grome
Emmanuel Job: https://www.linkedin.com/in/emmanuel-job
Kaleb McQuary: https://www.linkedin.com/in/kalebmc
Sydney Turko: https://www.linkedin.com/in/sydney-turko-38354183
Anoop kumar: https://www.linkedin.com/in/anoop-kgupta
Shellie Hutchens: https://www.linkedin.com/in/shelliehutchens
Hannah Jordan: https://www.linkedin.com/in/hannah-jessie-jordan
Omair Ashfaq: https://www.linkedin.com/in/oashfaq
Rafael Reyes: https://www.linkedin.com/in/rafaelreyes24
Hansu Lee: https://www.linkedin.com/in/hansu-lee
Amritesh Kumar: https://www.linkedin.com/in/amritesh-kumar-26071996
Craig Chiofalo: https://www.linkedin.com/in/craigchiofalo
Nischal Bondalapati: https://www.linkedin.com/in/nischal-b
Shubham Prakash: https://www.linkedin.com/in/shubham-prakash-6b68b716a
Saahil Shah: https://www.linkedin.com/in/saahilshah20
Sudheer K: https://www.linkedin.com/in/sudheer-k-9b0481255
Indranil Chakraborty: https://www.linkedin.com/in/indranil-chakraborty-26b733a3
Ravi Kiran Rudraraju: https://www.linkedin.com/in/ravi-kiran-rudraraju
Ashley Ettenson: https://www.linkedin.com/in/ashleyettenson
Sonny Chhen: https://www.linkedin.com/in/sonny-chhen
Al Torres: https://www.linkedin.com/in/altorres
Kyle Gutke: https://www.linkedin.com/in/kylegutke
Mykyta Malichenko: https://www.linkedin.com/in/mykyta-malichenko-04a284216
Raghavendra Suraj Pingali: https://www.linkedin.com/in/suraj-pingali
Tracy Hoagland: https://www.linkedin.com/in/tracy-hoagland
Venu Karadi: https://www.linkedin.com/in/k4r4d1
Satya Hari Prasad Yalla: https://www.linkedin.com/in/hariprasadyalla
Dayton Munson: https://www.linkedin.com/in/daytonmunson
Briana Glover, POPM: https://www.linkedin.com/in/brianaglover
Jean Cameron: https://www.linkedin.com/in/jeancameron7
Yuka Fujikawa: https://www.linkedin.com/in/yukafujikawa
Zach George: https://www.linkedin.com/in/zachariasgeorge
Sheevaun Thatcher, CPC: https://www.linkedin.com/in/sheevaun
Anuja Verma: https://www.linkedin.com/in/anujaverma
Ryan Nowacoski: https://www.linkedin.com/in/rmn36
Lloyd Joseph: https://www.linkedin.com/in/lloydjoseph
Nripendra Thakur: https://www.linkedin.com/in/nripendrathakur
Nathan Jensen: https://www.linkedin.com/in/nathanielsjensen
Pranay Radharapu: https://www.linkedin.com/in/pranay-radharapu-82b784239
Aasish Rampalli: https://www.linkedin.com/in/aasish-rampalli-a1585a120
Soumya B.: https://www.linkedin.com/in/soumyabal
Jason Boyne, MBA: https://www.linkedin.com/in/jasonboyne
Kiran Tautam: https://www.linkedin.com/in/kiran-tautam-a9b07533
Suryansh Baranwal: https://www.linkedin.com/in/suryansh-baranwal
Kevin Hippert: https://www.linkedin.com/in/kevinhippert
Nikhil Kaushal: https://www.linkedin.com/in/kaushalnikhil99
David Bridges: https://www.linkedin.com/in/david-bridges-77731822
Samuel Chapman: https://www.linkedin.com/in/sam-chapman
Michael Wilczak: https://www.linkedin.com/in/michaelwilczak
Tiffany Chin: https://www.linkedin.com/in/tifchin
Jeff Darger, MSPM: https://www.linkedin.com/in/jeff-darger
Eric Ryan: https://www.linkedin.com/in/ericcryan
Sophia Du: https://www.linkedin.com/in/sophia-du-acct
Gunaranjan Chauhan: https://www.linkedin.com/in/gunaranjan-chauhan-662b9718
Ram Gaddam: https://www.linkedin.com/in/ramgaddam
Christine Jones: https://www.linkedin.com/in/christine-jones-a4744061
Paul Gibson: https://www.linkedin.com/in/gibsonp
Isaac Atashkar: https://www.linkedin.com/in/isaac-atashkar-03ba98b
DN Verma: https://www.linkedin.com/in/dn-verma-02a721110
Tricia Webb: https://www.linkedin.com/in/triciawebb
Amit Jain: https://www.linkedin.com/in/amit-jain-088a2210
Irene Ong: https://www.linkedin.com/in/ireneong3441
Bryan Morris: https://www.linkedin.com/in/bryanjmorris
David Fiori: https://www.linkedin.com/in/davidfiori
Nitin Kumar Mundhra: https://www.linkedin.com/in/nitin-kumar-mundhra
Brett Scroggins: https://www.linkedin.com/in/brettscroggins
Ben Garlock: https://www.linkedin.com/in/ben-garlock-18400578
Mark Turner: https://www.linkedin.com/in/markbturner
Hope Barker: https://www.linkedin.com/in/hope-barker-680a7313
Vibhash Chandra: https://www.linkedin.com/in/vibhashchandra
Sadik Sharif: https://www.linkedin.com/in/sadiksharif
Michael Rohweder: https://www.linkedin.com/in/michael-rohweder-22a02b225
Rohan Sawant: https://www.linkedin.com/in/iamrohansawant
Omkar Joshi: https://www.linkedin.com/in/omkar-joshi-131838168
Sunil Mamidi: https://www.linkedin.com/in/sunil-mamidi-usc
Khalil Joseph: https://www.linkedin.com/in/theo-joseph3
Katerina C.: https://www.linkedin.com/in/katcolton
Avish Shah: https://www.linkedin.com/in/avish-shah0404
Thanh C.: https://www.linkedin.com/in/thanh-c-a4552110
Zach Sherman: https://www.linkedin.com/in/zach-sherman-65b04bba
Martin McGowan: https://www.linkedin.com/in/martin-mcgowan-144298aa
Dipesh Pratap Singh: https://www.linkedin.com/in/dipesh-pratap-singh
Akhil Kumar A.: https://www.linkedin.com/in/akhil-kumar-a-38164217
Abdul Khalid Mohammed: https://www.linkedin.com/in/abdul-khalid-mohammed-2b629949
Amy Poon: https://www.linkedin.com/in/amypoondesign
Khalil Muhammad: https://www.linkedin.com/in/khalil-muhammad-83801b259
Devin Rosenberg: https://www.linkedin.com/in/devin-rosenberg
Rohit S.: https://www.linkedin.com/in/rohits22
Michelle Mansir, CPA: https://www.linkedin.com/in/michelle-mansir-cpa-943445a9
Robert Barrett: https://www.linkedin.com/in/rjbarrett05
Sainath R.: https://www.linkedin.com/in/sainath-r-71463699
Abhinav Kaul: https://www.linkedin.com/in/abhinavkaul13021985
Dipen Adroja: https://www.linkedin.com/in/dipenadroja
Tanvi Agrawal: https://www.linkedin.com/in/agrawaltanvi
Miranda Dawson: https://www.linkedin.com/in/mirandapetodawson
James Wildt: https://www.linkedin.com/in/james-wildt-8961b8236
Topher Stephenson: https://www.linkedin.com/in/topher-stephenson-735abb41
Abderrezak Kamel: https://www.linkedin.com/in/abderrezak-kamel-a180141
Geronda Wollack-Spiller, SHRM-CP: https://www.linkedin.com/in/gerondawollack
Stephanie Quinn, MBA: https://www.linkedin.com/in/stephaniepquinn
Kurt Willoth: https://www.linkedin.com/in/kurt-willoth-14028321
Matei Mitaru: https://www.linkedin.com/in/mmitaru
Ian Weiss: https://www.linkedin.com/in/iansweiss
Alex Veen: https://www.linkedin.com/in/aclveen
Manish Ranjan: https://www.linkedin.com/in/manishranjan2606
Juan Alvarado: https://www.linkedin.com/in/thejuanproject
Shivkumar Rathod: https://www.linkedin.com/in/rshivkumar
Thomas Venhuizen: https://www.linkedin.com/in/thomas-venhuizen
Dipak Sharma: https://www.linkedin.com/in/dipak-sharma-1a2a98255
Bhavya Oberai: https://www.linkedin.com/in/bhavya-oberai-a94630230
Leanne Chescoe: https://www.linkedin.com/in/leannechescoe
Vanessa Willett: https://www.linkedin.com/in/vanessa-willett-ba0b67
Deepak Pal: https://www.linkedin.com/in/deepak-pal-30ba7572
Adam Dickinson: https://www.linkedin.com/in/adam--dickinson
Gabe Rogol: https://www.linkedin.com/in/gaberogol
Evan Boucher: https://www.linkedin.com/in/evanboucher
Rishab Purkayastha: https://www.linkedin.com/in/rishab-purkayastha-8817b9210
Tony Gump: https://www.linkedin.com/in/tony-gump
Ajay Kumar Kattekola: https://www.linkedin.com/in/ajay-kumar-kattekola-76b46328
Michelle Brennan: https://www.linkedin.com/in/michelle-brennan-55b7512b
Nicholas Stanley: https://www.linkedin.com/in/nicholas-stanley-3867844
Rachel Lee: https://www.linkedin.com/in/rslee88
Priyanshi Singh: https://www.linkedin.com/in/priyanshi-singh-166057a7
Etienne Giraudy: https://www.linkedin.com/in/etiennegiraudy
Matthew Berry: https://www.linkedin.com/in/matthew-j-berry
Maximilian Hsiao: https://www.linkedin.com/in/max-hsiao
Michael D'Angelo: https://www.linkedin.com/in/mpdangelo
Micheal Waltz: https://www.linkedin.com/in/michealcwaltz
Kanika Kala: https://www.linkedin.com/in/kalakanika
Jeevan Reddy: https://www.linkedin.com/in/jeevanreddyb
Amanda Monahan: https://www.linkedin.com/in/amonahan20
Kapil Patidar: https://www.linkedin.com/in/kapil-patidar-81a34531
Shubham Tripathi: https://www.linkedin.com/in/shubham-tripathi-37476b114
Anmol Kohli: https://www.linkedin.com/in/anmol-kohli
Mary Joseph Miller: https://www.linkedin.com/in/maryjmiller
SHAGUN AGARWAL: https://www.linkedin.com/in/shagun-agarwal-93b03b154
Venkat Karri: https://www.linkedin.com/in/venkat-karri-7277ab16
Aditya P R: https://www.linkedin.com/in/aditya-pr
Yoshitha Ramya Madireddy: https://www.linkedin.com/in/yoshitharamya
Sarah Lubna Neyaz: https://www.linkedin.com/in/sneyaz
Anshu Bhuwania: https://www.linkedin.com/in/anshubhuwania
Manisha S.: https://www.linkedin.com/in/link2manisha
Jalandhar Chinthakunta: https://www.linkedin.com/in/jalandhar-chinthakunta-30190350
Abhishek Kumar Jha: https://www.linkedin.com/in/abhishek-kumar-jha-7544b2240
kanhaiya agarwal: https://www.linkedin.com/in/kanhaiya-agarwal-b2b55420
Eric Chen: https://www.linkedin.com/in/ericywchen
Matthew Stafford: https://www.linkedin.com/in/staffordmatthew
3. Spryker
Website: https://www.spryker.com
LinkedIn: https://www.linkedin.com/company/spryker
Employees: 207
Funding Stage: Series Unknown
Location: United States
Industries: Retail; Information Technology; Software; B2B; B2C; E-Commerce Platforms; Enterprise Software; Marketplace; SaaS
What does Spryker do?
Spryker is the innovator behind a commerce operating system for global enterprises. Since 2014 it has enabled digital commerce through a composable, headless, API-first architecture used across B2B, B2C, and marketplace commerce.
What does the Revenue Operations role at Spryker focus on?
The Revenue Operations role targets expansion motions, ongoing revenue optimization projects, win rate improvement, and pipeline coverage, indicating Spryker is operationalizing how it tracks and improves revenue from existing accounts.
How Is Spryker Formalizing Revenue Operations to Drive Expansion and Win Rate Improvements?
Spryker is hiring a Senior Revenue Operations Manager with a remit that covers expansion motions, ongoing revenue optimization projects, and improving win rates and pipeline coverage. The role signals Spryker is building a structured RevOps function to systematize how it grows and retains revenue from its enterprise commerce customer base.
Who to Talk to at Spryker
Spryker contacts are drawn from customer success, sales, and operations, the teams most directly responsible for executing the expansion and retention motions the Revenue Operations hire is designed to support.
People
Alexander Velikanov: https://www.linkedin.com/in/alexvelikanov
Elena Leonova: https://www.linkedin.com/in/elenleonova
Victor Parkhomenko: https://www.linkedin.com/in/victor-parkhomenko-456236191
Yury Klimashonak: https://www.linkedin.com/in/yury-klimashonak-b9989417b
Tihran Voitov: https://www.linkedin.com/in/tihran-voitov-686843131
Christopher Götte: https://www.linkedin.com/in/chris-goette
Anton Zubariev: https://www.linkedin.com/in/pushokwhite
Guido X Jansen: https://www.linkedin.com/in/gxjansen
Franziska Poppitz: https://www.linkedin.com/in/franziska-poppitz-9936b257
Nifemi Okuboyejo (Omotola): https://www.linkedin.com/in/nifemiokuboyejo
Boris Lokschin: https://www.linkedin.com/in/borislokschin
Antonio Mansilla: https://www.linkedin.com/in/amansilla
Paul Fischer: https://www.linkedin.com/in/paul-fischer-berlin
Aryuna McGloin: https://www.linkedin.com/in/aryunamcgloin
Karl Bischoff: https://www.linkedin.com/in/karl-bischoff
Sergej Braznikov: https://www.linkedin.com/in/sbraznikov
Tetiana Petrishcheva: https://www.linkedin.com/in/tetiana-petrishcheva
Vitalii S.: https://www.linkedin.com/in/vitalii-shveider
Igor Martynyuk: https://www.linkedin.com/in/igor-martynyuk-7b106036
Artem K.: https://www.linkedin.com/in/restcode
Alexander Graf: https://www.linkedin.com/in/alexandergraf
Florian Speckbacher: https://www.linkedin.com/in/florian-speckbacher
Stefan Ropers: https://www.linkedin.com/in/stefanropers
Xiaolu Yu: https://www.linkedin.com/in/xiaolu-yu-0a808512a
Pavlo Asaulenko: https://www.linkedin.com/in/pavlo-asaulenko-825482a7
Andrew Chekanov: https://www.linkedin.com/in/andrew-chekanov
Michael Türk: https://www.linkedin.com/in/michaeltuerk
Niko Wilsmann: https://www.linkedin.com/in/niko-wilsmann
Denys Sirchenko: https://www.linkedin.com/in/denys-sirchenko
Serhii Chepela: https://www.linkedin.com/in/serhii-chepela-296631101
Nuwan Withanage: https://www.linkedin.com/in/nuwanwith
Damir Zakirov: https://www.linkedin.com/in/damir-zakirov-71380395
Stanislav Matveyev: https://www.linkedin.com/in/stanislav-matveyev
Igor Shurubura: https://www.linkedin.com/in/igor-shurubura-99054886
Olha Livitchuk: https://www.linkedin.com/in/olga-kikinchuk
Karoly Gerner: https://www.linkedin.com/in/karolygerner
Elise Müller-Bischoff: https://www.linkedin.com/in/elise-mueller-bischoff
Alex Myrnyi: https://www.linkedin.com/in/alex-myrnyi-8a726a72
Vitalii Ivanov: https://www.linkedin.com/in/vitalii-ivanov-306b261a3
Alexander Galych: https://www.linkedin.com/in/alexander-galych
Sati Raman Mishra: https://www.linkedin.com/in/sati-raman-mishra
Vitalii Kobyliak: https://www.linkedin.com/in/vitalii-kobyliak
Artur Golda: https://www.linkedin.com/in/arturgolda
Maxim Fedets: https://www.linkedin.com/in/maxim-fedets-7098037b
Alexandr Veselov: https://www.linkedin.com/in/alexandr-veselov-85bba191
Volodymyr Lunov: https://www.linkedin.com/in/vlunov
Denys Sokolov: https://www.linkedin.com/in/denys-sokolov
Mikhail Ostapenko: https://www.linkedin.com/in/ostapenko87
Andriy Netseplyayev: https://www.linkedin.com/in/andriy-netseplyayev-47564857
Andrej Maihorn: https://www.linkedin.com/in/amaihorn
Oleg Glushak: https://www.linkedin.com/in/olegglushak
Charla Session-Reed: https://www.linkedin.com/in/charlasessionreed
Anton Smarovydlo: https://www.linkedin.com/in/anton-smarovydlo-223694b2
Tomasz Nowacki: https://www.linkedin.com/in/tomasznowackipmp
Winston Nolan: https://www.linkedin.com/in/winstonnolan
Victor Clar: https://www.linkedin.com/in/victorclar
Charlie V. Brook: https://www.linkedin.com/in/charlievbrook
Andre Karjoth: https://www.linkedin.com/in/andre-karjoth-33b47a187
Anton van Deth: https://www.linkedin.com/in/antonvandeth
Ivan Shakuta: https://www.linkedin.com/in/ishakuta
Eugenia Poidenko: https://www.linkedin.com/in/limeeugenia
Olivia Oberle Ruiz: https://www.linkedin.com/in/olivia-oberle-ruiz
Rodney Young: https://www.linkedin.com/in/rodneyyoungxyz
Patrizia Przybylski: https://www.linkedin.com/in/patrizia-przybylski-619236107
Maksim Kaplunovsky: https://www.linkedin.com/in/maksim-kaplunovsky-86124a104
Sergii Boiko: https://www.linkedin.com/in/boikosergii
Isabella Van Dijk: https://www.linkedin.com/in/isabella-van-dijk-55167b192
Dmitriy Aseev: https://www.linkedin.com/in/dmitriy-aseev-580064b3
Andy Bacher: https://www.linkedin.com/in/andybacher
Anton Shopin: https://www.linkedin.com/in/anton-shopin
Michal Wroblewski, PMP: https://www.linkedin.com/in/michal-wroblewski-pmp
Oleksii Bilan: https://www.linkedin.com/in/oleksii-bilan-9987247b
Veronika G.: https://www.linkedin.com/in/veronika-g-01531869
Mariam Ly: https://www.linkedin.com/in/mariam-lý-86942a188
Dmitriy Kravchenko: https://www.linkedin.com/in/dmitriy-kravchenko-288178103
Nora Zeitoun: https://www.linkedin.com/in/nora-zeitoun-82635b64
Jasmine Aharon: https://www.linkedin.com/in/jasmineaharon
Anna Kotyuk: https://www.linkedin.com/in/anna-kotyuk
Angel Hita Albarracin: https://www.linkedin.com/in/ngelou
Michael Woodvine: https://www.linkedin.com/in/michael-woodvine-ab13309b
4. Kentik
Website: https://www.kentik.com
LinkedIn: https://www.linkedin.com/company/kentik
Employees: 180
Funding Stage: Series C
Location: United States
Industries: Hardware; Information Technology; Software; Security; Cloud; Cloud Data Services; Network Security
What does Kentik do?
Kentik is a network intelligence platform for modern infrastructure teams, providing network observability, performance monitoring, routing analytics, synthetic testing, and cloud network visibility across hardware, IT, software, security, and cloud industries.
What operational capabilities is Kentik building through this hire?
Their Director of CX Operations role outlines health scoring, churn risk modeling, and lifecycle metrics as specific capabilities the new Director will operationalize, indicating Kentik is moving from reactive to proactive retention management.
How Is Kentik Structuring Customer Experience Operations to Strengthen NRR?
Kentik's Director of Customer Experience Operations role calls out responsibilities to drive high-impact initiatives that strengthen retention and NRR and to operationalize health scoring, churn risk modeling, and lifecycle metrics to improve retention, making NRR a named and operationalized objective at the leadership level.
Who to Talk to at Kentik
Kentik contacts include engineering and product roles. Given the CX Operations hire is scoped to build health scoring and churn risk infrastructure, these individuals are likely part of the cross-functional effort required to instrument and act on those signals.
People
Brian Fegan: https://www.linkedin.com/in/feganbrian
David Klein: https://www.linkedin.com/in/davidkleinsf
Magnus Friberg: https://www.linkedin.com/in/magnus-friberg-1704327
Timothy Eagan: https://www.linkedin.com/in/timothy-eagan
Naveed Lakhani: https://www.linkedin.com/in/naveed98
Ian Pye: https://www.linkedin.com/in/ian-pye
Agni M.: https://www.linkedin.com/in/agnimurthy
James Raulinaitis: https://www.linkedin.com/in/jamesraul
Leandro Branco: https://www.linkedin.com/in/leandro-branco
James Copley: https://www.linkedin.com/in/jccopley
Justin Guerra: https://www.linkedin.com/in/justinsguerra
Aaron Kagawa: https://www.linkedin.com/in/aaronkagawa
Gregoire Villain: https://www.linkedin.com/in/gvillain
Jason McKerr: https://www.linkedin.com/in/jason-mckerr-b1a415
Paul Dube: https://www.linkedin.com/in/paul-dube
Hannah Brenner: https://www.linkedin.com/in/hannah-brenner
Victor Willyams: https://www.linkedin.com/in/vwillyams
Aaron Fujimoto: https://www.linkedin.com/in/aaronfujimoto
Aditi D.: https://www.linkedin.com/in/aditi-diwan
Kavyashree H.V.: https://www.linkedin.com/in/kavyashreehv
Kiran P.: https://www.linkedin.com/in/kiran0710
Kendra Crossman: https://www.linkedin.com/in/kendra-crossman-668863103
Alex Cruz Farmer: https://www.linkedin.com/in/alexcf
Naohito Sadoshima: https://www.linkedin.com/in/naohito-sadoshima-4b9461158
Matthew Wilson: https://www.linkedin.com/in/matthewdurandwilson
Matthew Hightower: https://www.linkedin.com/in/matthew-hightower-2696b2120
Joey Nelson: https://www.linkedin.com/in/joeynelson
Thomren Boyd: https://www.linkedin.com/in/tjboyd
Chris Boyd: https://www.linkedin.com/in/chris-boyd-365b2220
Faisal Khan: https://www.linkedin.com/in/electrical77
Aaron Smith: https://www.linkedin.com/in/ansmith
Chris O'Brien: https://www.linkedin.com/in/chris-obrien-product
Daniel Donovan: https://www.linkedin.com/in/dandonovansalesteam
Christopher Craig: https://www.linkedin.com/in/cjcraig
Oskar U.: https://www.linkedin.com/in/oskar-u-3194a0178
Ryan Landry: https://www.linkedin.com/in/rynbrndn
Ryan Panos: https://www.linkedin.com/in/ryancpanos
Michael Ho: https://www.linkedin.com/in/homichael
Ryan Chapin: https://www.linkedin.com/in/ryanchapin
Stefan Praszalowicz: https://www.linkedin.com/in/pstefanp
Adam Davenport: https://www.linkedin.com/in/davenpro
Justin Rohrer: https://www.linkedin.com/in/jprohrer
Justin Ryburn: https://www.linkedin.com/in/justinryburn
Dave Cliffe: https://www.linkedin.com/in/cliffehangers
Greg Dendy: https://www.linkedin.com/in/gregdendy
Silvia Geboiu Buckley: https://www.linkedin.com/in/silvia-geboiu-buckley-a3889983
Hal Jalikakik: https://www.linkedin.com/in/hal-jalikakik-07684813a
5. Upflow
Website: https://www.upflow.io
LinkedIn: https://www.linkedin.com/company/upflowhq
Employees: 75
Funding Stage: Series A
Location: United States
Industries: Finance; Retail; Software; B2B; Billing; E-Commerce Platforms; Financial Services; FinTech; Payments; SaaS
What does Upflow do?
Upflow is a Financial Relationship Management platform that helps B2B finance teams move from chasing invoices to proactively managing customer payments. It combines real-time AR visibility, automated workflows, and modern payment experiences to help companies improve cash flow predictability.
What is the Customer Success team's stated mission at Upflow?
Upflow's Customer Success team is dedicated to delivering an outstanding customer experience and achieving excellent Net Revenue Retention, framing NRR as a team-level commitment.
How Is Upflow Making NRR a Named KPI Across Its Customer Success Function?
Upflow's CSM EMEA role states the Customer Success team is dedicated to achieving excellent Net Revenue Retention and the hire will forecast, hit, and exceed NRR expansion goals with direct responsibility for account expansion and retention. NRR is the explicit success criterion for the role.
Who to Talk to at Upflow
Upflow contacts span product and go-to-market roles. As a lean team where NRR is an explicit mandate, individuals across functions tend to be closely involved in the retention and expansion priorities at play.
People
Robin Jeanney: https://www.linkedin.com/in/robinjeanney
Mitch Wykoff: https://www.linkedin.com/in/mitch-wykoff-421596170
Jonathan Sherman: https://www.linkedin.com/in/jonathan-sherman1014
Aashima Lamba: https://www.linkedin.com/in/aashima-lamba
Brad Cross: https://www.linkedin.com/in/brad-cross-298ba010
Apoorva Jaiswal: https://www.linkedin.com/in/apoorvx
Alex Louisy: https://www.linkedin.com/in/alexlouisy
Andrei Stanciu: https://www.linkedin.com/in/andrei-stanciu-b143693a1
Oleg Sklyanchuk: https://www.linkedin.com/in/oleg-sklyanchuk
Anirudh Manoj: https://www.linkedin.com/in/anirudhmanoj
Joe Sweeney: https://www.linkedin.com/in/joesweeney1
Kevin Metellus: https://www.linkedin.com/in/kevin-metellus-a2289083
Jean-Christophe Delmas: https://www.linkedin.com/in/jcdelmas
Pauline H.: https://www.linkedin.com/in/pauline-h-a260b1150
Come Chevallier: https://www.linkedin.com/in/comechevallier
Alexandre Antoine: https://www.linkedin.com/in/alexandre-antoine-738a3867
Jean-Malo L.: https://www.linkedin.com/in/jeanmaloledreff
6. Portside
Website: https://www.portside.co
LinkedIn: https://www.linkedin.com/company/portside-co
Employees: 70
Funding Stage: Series B
Location: United States
Industries: Aerospace & Military; Transportation; Software; Aerospace; Air Transportation; Analytics
What does Portside do?
Portside provides a modern data, reporting, and analytics platform for private aviation covering charter, medical, military, and government aviation. It helps operators manage expenses, flights, documents, and taxes to support better financial decision-making.
What is the scope of the Customer Success role Portside is hiring for?
The role involves working closely with customers, sales, and product managers, providing support services, and performing administration of existing accounts, activities directly tied to account retention and expansion.
How Is Portside Investing in Customer Success to Manage Accounts and Drive Retention?
Portside is hiring a Customer Success Specialist who will work closely with customers, sales, and product managers, provide support services, and perform administration of existing accounts, a CS motion directly tied to reducing churn and growing retention within their private aviation platform customer base.
Who to Talk to at Portside
Contacts at Portside span operations and customer-facing roles. At a 70-person company, these individuals operate close to the customer and are likely involved in the adoption and retention workflows the new CS hire is designed to reinforce.
People
Nikolay Kolesnikov: https://www.linkedin.com/in/nikolay-kolesnikov
Lee Zidon Rosenblum: https://www.linkedin.com/in/lee-rosenblum
Mac McDell: https://www.linkedin.com/in/mac-mcdell
Yerden Abdygapparov: https://www.linkedin.com/in/yerden-abdygapparov-b19241103
Anna Kholod: https://www.linkedin.com/in/anna-kholod
Ryan Koehler: https://www.linkedin.com/in/ryankoehler1
Brandon Holden: https://www.linkedin.com/in/brandon-holden-9451b99
Denys Yashchenko: https://www.linkedin.com/in/denys-yashchenko-64b3b4152
Robyn Carpenter: https://www.linkedin.com/in/robyn-carpenter-b659315
Dasha Melnyk: https://www.linkedin.com/in/daria-s-melnyk
Pedro Constantino: https://www.linkedin.com/in/pedro-cons
Christopher Walter: https://www.linkedin.com/in/chrisrwalter
Oleg Nykolyn: https://www.linkedin.com/in/oleg-nykolyn-30532a83
Aleksey Krykunenko: https://www.linkedin.com/in/akrykunenko
Lee Pavelich: https://www.linkedin.com/in/lee-pavelich
Matt Slosky: https://www.linkedin.com/in/mattslosky
Jiani Cao: https://www.linkedin.com/in/jiani-cao
Kristen Sneed: https://www.linkedin.com/in/kristen-sneed-62b899161
Fred Powell: https://www.linkedin.com/in/fred-powell-72209111a
Kyle Rickert: https://www.linkedin.com/in/kyle-rickert-a5034213
Grey East: https://www.linkedin.com/in/grey-east-203234105
Guido Donato: https://www.linkedin.com/in/guidodonato
Alexander Janjic: https://www.linkedin.com/in/janjic
JM G.: https://www.linkedin.com/in/josemartingonzalez
Yuriy Razdolskiy: https://www.linkedin.com/in/razdolskiy
Denis Sikic: https://www.linkedin.com/in/denis-sikic-a7a38233
Kevin Hopp: https://www.linkedin.com/in/kevin-hopp-323485a3
Gustavo Akio: https://www.linkedin.com/in/gustavoakio
Jose David Carrillo: https://www.linkedin.com/in/jose-david-carrillo-18317535
Artem Myhda: https://www.linkedin.com/in/artem-myhda-5a0a04a8
Alek Strygin: https://www.linkedin.com/in/astrygin
Darya Adachshenko: https://www.linkedin.com/in/darya-adachshenko-0a3a4a19a
Portia Jensen Corsetti: https://www.linkedin.com/in/portia-jensen-corsetti
Leonid Tkach: https://www.linkedin.com/in/leonid-tkach-4940abab
Vladislav Tkachenko: https://www.linkedin.com/in/vladislav-tkachenko-355987172
Mikhail Bevziuk: https://www.linkedin.com/in/mikhail-bevziuk
Vasyl Marusiak: https://www.linkedin.com/in/vasyl-marusiak
Relangi Surya Teja: https://www.linkedin.com/in/relangi-surya-teja-0b1650243
Aleksey Tsutsulis: https://www.linkedin.com/in/aleksey-tsutsulis-29891647
Roman Mogylatov: https://www.linkedin.com/in/roman-mogylatov-35a21854
Artem Chorniy: https://www.linkedin.com/in/artem-chorniy
Craig O'Neill: https://www.linkedin.com/in/aileronstrategies
Douglas Ramsey: https://www.linkedin.com/in/dramseyav
Justin Faulkner: https://www.linkedin.com/in/jstnflknr
Viacheslav Vasylchenko: https://www.linkedin.com/in/vvasylchenko
Alek Vernitsky: https://www.linkedin.com/in/alekvernitsky
Alexey Svetlenko: https://www.linkedin.com/in/alexeysvetlenko
David Paredes: https://www.linkedin.com/in/david-paredes
Matt Fahnestock: https://www.linkedin.com/in/mattfahnestock
Hope Heinrichs: https://www.linkedin.com/in/hopeheinrichs
Ihor Prytuliak: https://www.linkedin.com/in/ihor-prytulyak
KRITI SHARMA: https://www.linkedin.com/in/kriti-sharma-1907741b4
Laryssa Carvalho: https://www.linkedin.com/in/laryssa-carvalho
Nidhi Sood: https://www.linkedin.com/in/nidhi-sood-77a98b9a
Monica Subirats Soler: https://www.linkedin.com/in/monicasubiratssoler
Erik McKelvey: https://www.linkedin.com/in/erik-mckelvey-24a9931b4
Bhautik Sojitra: https://www.linkedin.com/in/bhautik-sojitra
Tetiana Gramma: https://www.linkedin.com/in/tetiana-gramma-🇺🇦-523546201
Shawn S.: https://www.linkedin.com/in/shawnsirrs
Alexandra S.: https://www.linkedin.com/in/alexandramwellington
7. Bombora, Inc.
Website: https://www.bombora.com
LinkedIn: https://www.linkedin.com/company/9319439
Employees: 350
Funding Stage: Seed
Location: USA
Industries: Market Research
What does Bombora do?
Bombora runs an exclusive B2B Data Cooperative comprised of influential publishers, brand websites, and premium data providers. It derives intent, identity, audience, and campaign measurement insights from billions of events, with 86% of its Data Co-op data exclusive to Bombora.
What responsibilities does Bombora's Customer Success Manager role combine?
The role bundles ensuring customer success, managing renewals, identifying growth opportunities, monitoring customer health, and driving product adoption, all under one CSM remit.
How Is Bombora Aligning Customer Health, Product Adoption, and Renewal Into a Single NRR Motion?
Bombora's Customer Success Manager role bundles success, renewals, and growth opportunities into one role while requiring the hire to monitor customer health and drive product adoption, combining the leading indicators of retention with the lagging outcome of renewal in a single CS function.
Who to Talk to at Bombora, Inc.
Bombora contacts include data and marketing professionals who work directly with customer data and adoption workflows, the same levers the CSM hire is tasked with improving.
People
Robert Bigelow Jr.: https://www.linkedin.com/in/robert-bigelow-jr
Ellie Bair Richardson: https://www.linkedin.com/in/ellie-bair-richardson-a2333756
Ryan K.: https://www.linkedin.com/in/ryanklekas
Nhung Tran: https://www.linkedin.com/in/nhungqtranx
Gabrielle Cirimele: https://www.linkedin.com/in/gabriellecirimele
Venezia Leone: https://www.linkedin.com/in/venezia-leone
Josh Peters: https://www.linkedin.com/in/joshspeters
Carolyn Passaro, CPA: https://www.linkedin.com/in/carolyn-passaro-cpa-3104352b
Derek Spare: https://www.linkedin.com/in/derekspare
Lizzie Gallagher: https://www.linkedin.com/in/liz-gallagher312
Rohith Bharatha: https://www.linkedin.com/in/rohithbharatha
Gabrielle Salgado: https://www.linkedin.com/in/gabrielle-salgado
Jim Butler: https://www.linkedin.com/in/drjbutler
Hannah Haley: https://www.linkedin.com/in/hannah-haley-
Jessica Campbell: https://www.linkedin.com/in/jessica-campbell22
Matt Davis: https://www.linkedin.com/in/bronumski
Katie Aamodt: https://www.linkedin.com/in/therealkatieaamodt
Cory W.: https://www.linkedin.com/in/corywest
Breanna Madden: https://www.linkedin.com/in/breanna-madden-a8aa815b
Putney Cloos: https://www.linkedin.com/in/putneycloos
Michaela Scanzillo: https://www.linkedin.com/in/michaela-scanzillo
Derek McIntyre: https://www.linkedin.com/in/derek-mcintyre-a2357926
Brandon Balan: https://www.linkedin.com/in/brandonbalan
Chris Newton: https://www.linkedin.com/in/iamnewton
Hannah Ashford: https://www.linkedin.com/in/hashford818
Robert Larmore: https://www.linkedin.com/in/rlarmore
Cassie Williams: https://www.linkedin.com/in/cassie-williams-168b27116
Mark Connon: https://www.linkedin.com/in/markconnon
Elena Drozd, Ph.D: https://www.linkedin.com/in/elenadrozd
Jen Steffan: https://www.linkedin.com/in/jensteffan
Jesse Overright: https://www.linkedin.com/in/jesse-overright
Karim Mekhid: https://www.linkedin.com/in/karimmekhid
Tim Arrott: https://www.linkedin.com/in/tarrott
John Yamich: https://www.linkedin.com/in/johnyamich
James Larson: https://www.linkedin.com/in/jameslarsonmsba
Katherine Drebin: https://www.linkedin.com/in/katherinedrebin
Jeffrey Payne: https://www.linkedin.com/in/jskp
Raul Billini: https://www.linkedin.com/in/raulbillini
Meghan Johnson: https://www.linkedin.com/in/meghan-johnson-384a1294
Meaghan Barclay: https://www.linkedin.com/in/meaghan-barclay
Matthew Redd: https://www.linkedin.com/in/matthew-redd
Nicholas Can: https://www.linkedin.com/in/nicholascan
Jayson Ault: https://www.linkedin.com/in/jayson-ault-68693b16
Varun Gunnala: https://www.linkedin.com/in/vgunnala109
8. Suger
Website: https://www.suger.io
LinkedIn: https://www.linkedin.com/company/suger-inc
Employees: 125
Funding Stage: Series A
Location: United States
Industries: Information Technology; Software; B2B; SaaS
What does Suger do?
Suger is a modern GTM platform for cloud marketplaces that makes it easy for software companies to list, transact, and co-sell through AWS, Azure, GCP, Snowflake, and Alibaba, automating the cross-functional work behind Cloud GTM from private offers to co-sell workflows.
What does Suger expect from its Customer Success hire in terms of retention outcomes?
The role calls for strong retention and expansion within implemented accounts, with the hire expected to identify risks, spot expansion opportunities, and make scaling recommendations, directly linking CS execution to NRR outcomes.
How Is Suger Using Customer Success to Turn Cloud Marketplace Adoption Into NRR Growth?
Suger's CSM role emphasizes that customers must be adopted fully and scaled intelligently, with the hire responsible for identifying risks, expansion opportunities, and scaling recommendations and achieving strong retention and expansion within implemented accounts, framing NRR as the direct output of a well-executed adoption motion.
Who to Talk to at Suger
Suger contacts are primarily from product, engineering, and partnerships functions, individuals close to both the product decisions and the customer relationships that determine whether accounts expand or churn.
People
Ed Leng: https://www.linkedin.com/in/kjleng
Max Ma: https://www.linkedin.com/in/mengjiao-ma
Chengjun Yuan: https://www.linkedin.com/in/chengjunyuan
Yi Feng Lin: https://www.linkedin.com/in/yi-feng-lin-14362513a
Kyle Lohmann: https://www.linkedin.com/in/kyle-lohmann
Stacy Wu: https://www.linkedin.com/in/stacyw11
Jason Smith: https://www.linkedin.com/in/jasoneugenesmith
Ana Alves: https://www.linkedin.com/in/anabeatrizchavesalves
Jingwei Yu: https://www.linkedin.com/in/jingwei-yu-202035268
Jiahui Xie: https://www.linkedin.com/in/jiahui-xie-9990572b5
Patrick Cameron: https://www.linkedin.com/in/patcameron
Leonardo Grigorio Ferreira: https://www.linkedin.com/in/leonardo-grigorio-ferreira
Alvin Gao: https://www.linkedin.com/in/alvingaopro
Ruiyang Ke: https://www.linkedin.com/in/ruiyangke
Sen Hou: https://www.linkedin.com/in/senhou